** Subject to change based on operational circumstances. (See Return & Exchange and Cancellation Policies below.) Please remember to film a full, unedited Unboxing Video from beginning to end, check the product condition immediately upon receipt, and contact our Customer Support department at for damaged, defective, incorrect, or missing items. The shipping speed applies after the order has been processed.Дue to the effects of COVID-19, shipping to some countries may be restricted, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country's shipping restrictions before placing an order. For high volume orders, it can take anywhere between 5~8 business days** for processing. Orders are typically processed within 2~3 business days** (normal volume) if all items in the order are in stock. Upon arrival, order processing will begin (detailed shipping updates can be found on our social media). Once a product releases in Korea, it takes about 2~3 business days** for it to arrive at our warehouse in the U.S. Actual product may vary from image shown. ** Release date, pre-order period, shipping schedule, contents, product description, and preview image are for reference only and subject to change. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc. ** The outer box/case/sleeve/cover is made for protecting the product underneath. Depending on availability, the first press/pre-order benefits may still be available after the album releases while inventory lasts. ** Please note that any first press/pre-order benefits can only be guaranteed if you place your order before the pre-order deadline (unless sold out or limited). and Canada, so if you would like to place an international order, please select the NO POSTER option before adding the album to your cart. ** We currently do not ship posters outside of the U.S. ** If you choose the UNFOLDED POSTER option, then it will be shipped separately in a poster tube and additional shipping costs will apply. Billboard has very specific rules on how an album can or cannot count towards their charts, so please check with Billboard for further details. **В All Korean version album sales made on SubK Shop will count towards the Hanteo and Gaon charts. This is not a standard guaranteed inclusion for all first press albums, so not everyone will receive it. There is a total of only 500 signed photo ticket that will be randomly distributed across a limited number of first press albums. LIMITED PHOTO TICKET (Signed)В - 3 versions / Random 1 out of 500 (Random Limited First Press Only).POSTCARD - 3 versions / Random 1 out of 5 (for each version).

POSTER - 3 versions / 1ea (First Press Only).

OS (ORIGINAL STORY) PHOTOCARDВ -В Random 1 out of 5.

PHOTOCARDВ - 3 versions / Random 1 out of 5 (for each version).

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